Terms of Service

These Terms & Conditions ("Terms") govern your use of Steer the Books ("the Service"), a fixed-asset management and CRA Capital Cost Allowance product provided by Piste Blanche Consulting LLC ("we", "us"). By creating an account, subscribing, or using the Service you agree to these Terms.

Accounts. You may sign up online and must provide accurate information. You are responsible for all activity under your account and for keeping your credentials and 2-factor authentication device secure. You must be authorized to act on behalf of the business you register.

Subscriptions & billing. Plans (Basic, Plus, Pro) are billed monthly in advance in U.S. dollars (USD) via our payment processor, Stripe, to the card you provide. Listed prices exclude applicable taxes. Each API/concierge integration is a one-time setup fee as quoted at purchase.

Renewal & cancellation. Subscriptions renew automatically each month until cancelled. You may cancel anytime from your billing settings; cancellation takes effect at the end of the current paid period and is not pro-rated. Except where required by law, payments are non-refundable.

Non-payment, failed payments & suspension. Each company (the primary company and every additional company) is a separately-billed subscription. If a charge for a subscription fails, is declined, is returned for insufficient funds (NSF), is reversed, charged back, or otherwise remains unpaid, that company’s subscription is in default. Upon default we may, immediately or after a short grace period and at our discretion: (a) mark the affected company delinquent; and (b) suspend access to that company — you and your users will be locked out of that company’s data, records, reports, documents and features and will see a “no active subscription” notice until all outstanding amounts for that company are paid in full. Suspension is applied per company: a failed payment for one company does not affect your other companies that remain paid and in good standing. If every company on the account is unpaid, the entire account is locked and no data can be accessed. We may also apply NSF/return fees and recover reasonable collection costs as permitted by law. During suspension your data is retained (and not deleted) for the retention window described below, but you will not be able to access or export it until the balance is paid. Access is restored automatically once payment clears. Continued non-payment beyond the retention window may result in cancellation and deletion of the affected company’s data. Nothing in this clause waives amounts already due.

Data retention during suspension. While a company is suspended for non-payment, its data is preserved for ninety (90) days from the date of suspension. If the balance is not paid within that window, we may permanently delete that company’s data, after which it cannot be recovered.

Acceptable use. Use the Service only for your own lawful business records. Do not attempt to access other tenants' data, reverse-engineer, resell, or disrupt the Service.

Data & tax disclaimer. Depreciation, CCA and tax figures are computational aids provided "as is"; you remain solely responsible for your filings and accounting. Consult your accountant or the CRA for tax matters. To the maximum extent permitted by law, our liability is limited to the fees you paid in the prior 12 months.

Changes. We may update these Terms or pricing; material changes will be notified by email or in-app. Continued use after changes constitutes acceptance.

Questions: support@steerthebooks.com · Sales: sales@steerthebooks.com.